Delivery time
Once the goods are sent,Item Tracking Number will be provided.we will track every day too.
1. UPS,DHL,FEDEX TNT express shipping is usually take 3-5 working days depend on the country delivered to.
2.EMS express shipping is usually take 5~8 working days depend on the country delivered to.
3.Hong Kong Airmail:Usually,ship to Asia,West Euro.,North Ameria is around 7~15 workding days; ship to South America,Mid-East,East Euro., Africa around 15~30 working days.
About us
We have a long-term manufacturing and sales experience,We can provide professional technical support,and can help you resolve any situation.
Our ECEP-STAR Has been committed to Energy Conservation and Environmental Protection, focus on development and manufacturing of energy saving and environmental protection product.
Creating value, win the satisfaction for customers,is the purpose of our work. We only sell good quality products, and never to sell poor quality, cheap, no after-sale protection products, because such products purchase will be wasting time and money.
If you have any needs, contact us we will give you the most professional answering service within 12 hours.
Our commitmentWe strive our best to provide the most Professional customer service.
All items are brand new, never been used, still in original packaging.
Any importing duties,taxes,charges or fees are not included in the item price or shipping cost.which is buyer\'s responsibility.Items Warranty
Warranty:12 months.Free service can be provided in 12 months from received the turbo!
Our warranty scope is:turbocharger shell scratch,oil leak and so on faults caused by manufacturer.
Please note:the turbocharger installation requires professional installation,Not a professional installation result in damage to the machine, will be excluded from the scope of quality assurance.
Delivery fees and handling fee will not be refunded.Items has to be new,in its original condition.
If the goods is defect, please notify us within 3 days of delivery.
All items must be return in their original condition in order to qualify for a refund or exchange of goods.
The buyer is responsible for all shipping cost incurred.
Customer Satisfactory
1.Do not hesitate to contact us anytime before and after your purchase, we are committed to your 100% customer satisfaction.
2.We depend on our customer satisfaction to succeed and your feedback is extremely important to us.
3.If you are satisfied with our products,please leave us an active feedback.
4.If you are not satisfied after receiving your order,and please Contact us before leaving any negative feedback.We will work together with you to solve any problems.
Our goal is to make sure you are a happy customer and pleasant shopping with us.your Purchasing,is Confidence in us!